Privacy policy :: Fluey.app

General Information

We respect the privacy of our customers, business partners and other visitors to our website who may choose to provide Personal Information (as defined below) and are committed to respecting their privacy. We recognize the need for appropriate protections and management of the Personal Information you provide. This Privacy Policy describes the types of information we may collect, how that information may be used, and with whom it may be shared.

What information do we collect?

When ordering or registering on our website (including when you subscribe to our newsletter or fill out a form), we may collect individually identifiable information—that is, information that identifies an individual or can, with reasonable effort, identify an individual ("Personal Information"), such as your name, email address, IP address, user IDs, passwords, and contact preferences. Personal Information collected online may be supplemented with information you provide to us through other services and sources such as Facebook.

We do not require that customers, partners or other visitors provide us with Personal Information, and you may visit our site anonymously. In this case, we do not collect Personal Information when you visit our site unless you choose to provide it (except for certain IP analysis conducted by StatCounter – see the link to their privacy policy below). The decision to provide Personal Information is voluntary, and you may withdraw your consent at any time by contacting us. However, if you do not provide the requested Personal Information, you may not be able to proceed with the activity or receive the benefit for which the information is requested (including, without limitation, support services). Additionally, after you register, we may be able to track your activity on our site even from before registration (information that, if you did not register, will remain anonymous to us).

How we use the information we collect?

Any information we collect from you may be used in any of the following ways:

Your Personal Information will not be sold, exchanged, transferred, or given to any company outside our website for any reason whatsoever without your consent, except for the express purpose of delivering the purchased product or service, as explicitly set forth herein.

We may send periodic informational or promotional content. However, you can always unsubscribe or choose not to receive promotional information from us by following the instructions in the email you receive or by adjusting your account settings. This will not apply to mandatory service communications that are considered part of certain Fluey.app services, which you may receive occasionally unless you request the deletion of your account.

We continually strive to improve our site offerings based on the information and feedback we receive.

We may disclose Personal Information—or any information you submit via our software products—if we have a good faith belief that such disclosure is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our policies (including investigating potential violations); (iii) investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues; (iv) exercise our rights in defending against legal claims; (v) prevent harm to the rights, property, or safety of us, our users, you, or any third party; or (vi) collaborate with law enforcement agencies or enforce intellectual property or other legal rights.

We strive to keep your Personal Information accurate. We have implemented technology, management processes, and policies to maintain data integrity. We will provide you with access to your information when reasonable or in accordance with relevant laws—including making reasonable efforts to offer online access and the opportunity to change your information. To protect your privacy and security, we will verify your identity before granting access or making changes. Requests to delete Personal Information are subject to any applicable legal and ethical reporting or document retention obligations. Please use the contact form on our website to access and/or correct your information.

With whom we share the information we collect?

We do not sell, trade, or otherwise transfer Personal Information to outside parties.

We use third parties, such as cookies and trackers, to compile aggregate data about site traffic and interactions for marketing and targeting purposes, to help us better understand our visitors and improve our site offerings and tools. These service providers are not permitted to use the information collected on our behalf except for providing services to us. Some servers of these third parties may be located outside the European Union.

In most cases, we will not receive the detailed information collected by these third parties but only the analysis or results we requested, with the third parties remaining the sole holders of the collected data. Below are links to the privacy policies of the third parties we currently use. This list is reviewed and updated periodically.

Also, we may release your information when we believe that such release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

How long do we retain the information we collect?

At any time, you may request to view, change, or update your Personal Information by contacting us.

Due to the possibility of long sales cycles, one never knows when a potential client will re-engage with Fluey.app and having the background and history of the contracting party will help us provide better service. Therefore, unless you instruct us otherwise, we retain the collected information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

We may rectify, replenish, or remove incomplete or inaccurate information at any time and at our discretion.

How do we safeguard and transfer your information?

We are committed to using reasonable efforts, in line with market best practices, to ensure the security, confidentiality, and integrity of the Personal Information you choose to provide. Access to your Personal Information is restricted based on a 'least to know' principle with role-based access controls, ensuring only authorized access. To protect your privacy, we use data hosts that implement best-practice security measures. Although we take steps to safeguard your information, we cannot be responsible for unauthorized access and do not warrant, express or implied, that such access will be prevented. If you use a password to protect your accounts and Personal Information, it is your responsibility to keep it confidential.

What are your rights?

You may contact us at any time and request:

Access to, deletion of, or modifications to any personal data relating to you (for example, if you believe your Personal Information is incorrect, you may ask for it to be corrected);
That we cease any further use of your Personal Information (which may involve closing your account and losing access to stored data).

Updates or amendments to the Privacy Policy

We may revise this Privacy Policy from time to time, at our sole discretion, and the most current version will always be posted on the website. We encourage you to review this policy regularly for any changes.

Footnotes

Cookies are small data files transferred to your computer's hard drive by a website. They record your preferences to make subsequent visits more efficient. Cookies may store various information, including the number of times you access a site, registration details, and the number of times you view a particular page or item. Most browsers are designed to accept cookies but can be easily configured to block them. Please refer to your browser's help files for details on how to block, detect, or disable cookies completely.